Meet The Team

Here we have a bit of fun and share a little bit about our fantastic team members – their hobbies, interests and what they did before they joined the CMM family.

Moira Richardson

Moira Richardson

Customer Services Support Analyst

Moira has been with CMM for just over 6 years, starting on the CMM Customer Support desk. Prior to this she worked with the NHS for several years at NHS Ayrshire & Arran and NHS England. Moira’s ability to build rapport with our clients to help achieve great customer service led her to train to become one of our Customer Services Support Analysts, and she can now often be found out and about at our customers’ premises delivering training (Covid allowing), or answering queries on our Support Desk.

Moira has also introduced a social committee to the CMM team, and we now have the CMM Golf (not surprising seeing as she hails from Troon), Pool and Ten-Pin mini-tournaments. In total the CMM team has raised a phenomenal £2,500 for local charities through these efforts.

Knitting keeps Moira busy in the evenings and she regular donates premature baby clothes to our local Neonatal Unit here at Basildon, as well as knitting traffic light hats for NHS Ayrshire & Arran’s maternity unit, her ‘home’ Trust. At the weekend, her husband controls the TV, so she has ‘developed’ a liking for most sports including the Grand Prix and horse racing, however being a true Scot, cricket is still forbidden in the Richardson household.

Craig Rothwell

Craig Rothwell

Senior Customer Account Manager

Craig brought Account Management to CMM back in 2012; he was previously at Orion Health and Sunquest in a similar role.
Back in the 80’s, he was a Cache programmer, then moved to the NHS in the 90’s as Pathology/Radiology System Manager at (as it was known then) Oldham NHS Trust.
He is married to Debbie, whom he met at school, and they celebrate their 35th Wedding anniversary in 2022; he is Papa to his two grandkids aged 4 & 1.
He likes a bit of technology, though you won’t find him on Social Media (is he too old to understand it?). BUT, you will find the local weather in his garden from his own weather station! He has numerous google home systems around his house controlling over 40 devices (Geek!)
His hobbies including walking (he lives on the edge of the peak district), home beer/wine making and travelling.
It may also be a shock that Craig has a number of tattoo’s, all related to things close to his heart. His right arm has his family tree from Debbie down to his grandkids... His left arm has the cross guitar’s of Status Quo (he has seen them over 70 times live since ’77) and the Bacardi Bat…
Since March 2020, he has explored new hobbies including Astronomy, Darts and old ones (from 40 years ago) in railway modelling, he says its for his grandkids...

Tony King

Tony King

Technical Services Analyst

Tony has been with CMM almost twenty years, starting on the Technical Support desk, then moving over to Quality Control for several years before returning back to Technical.

Before that he worked at Barclays Bank, starting out on the counter before moving to IT support.

He’s been married to Treena for over 20 years and they have a pet retired racing greyhound called Hobson.

He enjoys listening to music, reading and hiking - he has completed several long distance paths and is currently walking the coast of Britain in stages.

He likes to keep in shape(!) by playing sports - snooker, pool and darts.

Siobhan O’Keeffe

Siobhan O’Keeffe

Project Manager

Siobhan has recently joined CMM within the project management team in June 2021 and brings a mixture of both project management and clinical expertise to the team.

Before joining CMM Siobhan worked as a Transformation Lead and Project Manager at South West London & St Georges Mental Health Trust where she project managed both clinical transformation projects and local digital projects. Prior to that Siobhan has worked as a Pharmacy Technician within the NHS for 15 years in both acute and mental health Hospitals across London where she has first-hand knowledge of the implementation and use of both CMM EPMA and Pharmacy Stock Control systems.

She keeps busy in her spare time with a mixture of CrossFit and Olympic weightlifting and enjoys going to gigs, eating out, watching sport and travelling – Colombia is next on the list.

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